NortonLive Ultimate Help Desk Reviewed
NortonLive's Ultimate Help Desk was much better than we expected it to be.
Remote Support
Can the Cloud Fix Your Computer? NortonLive Rescue Me Reviewed
How good is the "Rescue" you get for $5 from NortonLive? About as good as you can get for free.
Cisco Announces Cloud-based Network Management For SMBs
Cisco has announced a cloud-based service for monitoring and managing small business networks.
LogMeIn Rescue Adds iOS, Android Remote Configuration
LogMeIn has added new remote configuration features for Android and iOS devices to its Rescue service.
Symantec Expands Online Help To Cover Peripherals, Networking
Symantec has expanded its NortonLive online help services to include computer peripheral and network-related problems.
LogMeIn Rescue Review
LogMeIn Rescue is a full-featured remote support product that's easy enough to be used by individuals, yet powerful enough to be used by corporate IT help desks.
GoToAssist Express Review
GoToAssist Express is a remote support product targeted to IT consultants, computer gurus and small helpdesk organizations.