NeedToKnow: Voice over IP – Part 1
These days you hear the acronym "VoIP" so much that it sounds like the Monty Python skit that launched SPAM into Internet vernacular. But it looks like this time Voice over IP is here to stay. So it's time for one of our Need To Knows so that you're armed and ready to understand its terminology and make intelligent choices among a dizzying array of VoIP products and services.